Take the hassle out of buying your child's school supplies...

Frequently Asked Questions

Q: Do I have to Pay for my Bookpack Order Now?
A:No! You may choose to pay on Collection. (Choose your payment method at checkout) But Still Place your order to secure your cheap pricing and have the booklists prepared for you.

Q: What Payment Options do you provide?
A: We offer a range of payment options to suit your needs. These Include, Direct Deposit, Eftpos & Cash (In-store)

Q: Can I make my payment in person?
A: Yes, Please complete your order on-line and visit our Newsagency with your print out.

Q: Where and When can I Pick Up my booklist from in January?
A: Your book pack will be available for collection in January, Just visit our store 66 The Boulevarde
Toronto NSW 2283

Q: I did not place an order as we did not know if my husband's promotion would come through.
A: PLEASE place your order, assume you will be at your current school, we only ask as soon as you know you will be moving schools LET US KNOW.

Q: I may be changing schools but have not yet made up our mind?
A: PLEASE place your order, assume you will be at your current school, we only ask as soon as you know you will be moving schools LET US KNOW.

Q: My Son received Pink Items in his bookpack, Can I have the colours changed?
A: We try our best not to put pink into Boys packs but sometimes this is done in error. Please simply bring the item in and we will exchange it for a more suitable colour. (Please note that some items may only come in 1 colour)

Q: Every Year my child brings home heaps of stuff so I did not place an order.
A: Please contact your child's teacher or visit your child's class room and note items that can be reused and remove from your order. (Note that we separate calculators, Dictionaries etc into our carry over items section, therefore you should only need to check consumables)

Q: I just found my child's book list in their bag when cleaning up, and have missed the closing date. How can I purchase my needs? Can I place a Late Order?
A: Due to Strict time restraints to have all orders prepared on time, we can not accept late order as your school's booklists will have all ready been packed. You can visit our store and our friendly staff will assist you

Q: Will I get a Phone call to advise me my order is ready?
A: We can not call as we pack over 1000 book packs during this time. All Pickups will be available in January for collection from our store just refer to the hard copy of your book list for all the relevant pickup dates and times

Questions not answered? Please Contact Us with your question.